Shipping Policy

Kawaii Blessings ships orders within the United Arab Emirates. Delivery availability, methods and charges may vary depending on your location and the items in your order.

If an address cannot be serviced by the available delivery partner, our team may contact you to arrange an alternative solution or cancel and refund the affected order.

Orders are processed after payment has been successfully confirmed and any required order checks are completed.

• Processing times may be longer during sales, holidays, product launches or unusually high order volumes.
• Orders containing pre-order or special-order items may be dispatched later than regular in-stock items.
• We may split an order into more than one shipment where necessary.

Delivery estimates shown at checkout are estimates only and begin after your order has been processed and handed to the delivery partner.

Actual delivery may vary depending on the destination, courier capacity, public holidays, weather, operational delays and other circumstances outside our direct control.

For orders that do not qualify for free shipping, the applicable delivery charge will be displayed during checkout before you confirm your purchase.

Shipping costs may vary by destination, delivery method, parcel size, weight, or any special handling requirements.

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the courier’s tracking system to update after you receive your shipment notification.

Please make sure your full delivery address, building or villa details, phone number and any relevant delivery instructions are correct before placing your order.

If you need to change an address, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

If delivery cannot be completed because no one is available, the address is incorrect, the recipient cannot be contacted, or access is restricted, the courier may attempt redelivery or return the parcel.

Additional delivery charges may apply where a parcel has to be sent again due to an incorrect address or failed delivery attributable to the customer.

We do our best to ensure orders reach you as quickly as possible, but delivery dates are not guaranteed unless expressly stated otherwise.

Kawaii Blessings is not responsible for delays caused by events outside our reasonable control, including courier disruptions, public holidays, severe weather, road closures, regulatory checks, system outages, or other force majeure events.

If your parcel arrives visibly damaged, contains the wrong item, or appears incomplete, please contact us as soon as possible with your order number and clear photographs.

If tracking shows a parcel as delivered but you cannot locate it, please first check with household members, reception, building security or any safe delivery location before contacting our support team.

Where a parcel is confirmed lost in transit, we will work with the delivery provider and arrange the appropriate resolution in accordance with the circumstances of the order.

Products marked as pre-order may have different dispatch dates from regular stock. Estimated availability shown on the product page is subject to supplier and logistics changes.

If your order includes both in-stock and pre-order items, the full order may be held until all items are ready, or the order may be split into separate shipments where practical.